Got spoken to in a rude tone and apparently my young Scot card wasn't enough ID for my parcel to get picked up? And apparently my parcel wasn't even there even though it said it was! I'd say it's pure laziness and rudeness.
KS
Kaladin Spencer
Dec 8, 2025
1.0
Rude staff
PR
PETER RINTOUL
May 8, 2025
1.0
2 women on duty, the one I got was not just unfriendly, positively hostile, the one with foreign accent and tattoos. No way should she be in a customer facing position. Don't know if the guy is still there, he was great as was one of the other ladies.
CC
Chris Cook
Sep 26, 2022
1.0
Posted an item a £50 bottle of perfume a week past Wednesday to an address in Newcastle. To which the item has vanished and the individual hasn't received their item. So now I'm £5 down on postage and now need to refund the buyer. And there's no way to contact the bathgate branch. Appalling service once again from the post office
Frequently Asked Questions About Bathgate Post Office
How much cash can I withdraw at a Post Office counter?
The amount you can withdraw in a Post Office branch will depend on any withdrawal limits in place on the specific account you hold with your bank. If you’re unsure, please contact your bank directly to check.
Do I get charged for making cash withdrawals at Post Office?
No charges are taken at the counter however some banks may charge.
For details, please check directly with your own bank.
How do I deposit a cheque at Post Office?
To deposit a cheque, you’ll need to bring the following to your nearest branch:
*The cheque
*A completed deposit slip from your bank, if applicable. Please contact your bank to request paying-in slips as these are not held in Post Office branches
*A cheque deposit envelope for your bank (these are available from your own bank or the majority are stocked in Post Office branches)
Please do not enclose cash. Full instructions can be found on the cheque deposit envelope.
Simply hand over your sealed cheque deposit envelope to the Post Office who will provide you with a receipt for your cheque deposit envelope.
Why did my Post Office refuse to issue change?
If you’ve registered for the Change Giving service, you shouldn’t be refused change at your nominated Post Office branch.
You may have been refused if you’re not signed up to this service. If you’d like to do so, contact your bank directly to find out whether they offer the service and how to sign up.
If you’ve signed up but aren’t using your nominated branch, it’s at that branch’s discretion whether they have enough change available to fulfil your request.
To get more information about your bank’s services and Change Giving, contact them directly.
What is the Post Office Change Giving service?
If you’re a business banking customer and you regularly need to exchange cash for coins, you can do this at the Post Office with selected banks using our Change Giving and Change Giving “Lite” services.
What services does Bathgate Post Office offer?
Bathgate Post Office offers banking, business banking, courier, shipping, and mailing services.
What are the opening hours of Bathgate Post Office?
The branch is open Monday to Thursday from 9:00 to 17:00, Saturday from 9:00 to 14:00, and is closed on Friday and Sunday.
Which payment methods are accepted at Bathgate Post Office?
Bathgate Post Office accepts American Express, Android Pay, Apple Pay, cash, Maestro, Mastercard, and Visa.
Can I withdraw cash at Bathgate Post Office and will there be any charges?
You can withdraw cash depending on your bank account limits; no charges are made by the Post Office but some banks may charge.
How do I deposit a cheque at Bathgate Post Office?
Bring the cheque, a completed deposit slip from your bank if applicable, and a cheque deposit envelope for your bank to the Post Office, then hand over your sealed envelope to receive a receipt.
What is the Change Giving service at Bathgate Post Office?
The Change Giving service allows business banking customers to exchange cash for coins at the Post Office with selected banks.
Where is Bathgate Post Office located?
Bathgate Post Office is located at 76 North Bridge Street, Bathgate, West Lothian, EH48 4PN, UK.
What nearby convenience stores can I visit before or after my Post Office visit?
Nearby convenience stores include Day Today, SPAR Bathgate, and Spar, useful for quick shopping trips around your Post Office visit.
Are there beauty and wellness salons near Bathgate Post Office?
Yes, nearby salons include Pretty Fingers (nail salon), MACIZ Lounge (hair and beauty salon), Bee Beauty (beauty and tattoo), Your Style Salon (beauty and makeup), and Macy's Lounge (hair salon).
What nearby attractions or parks can I visit along with Bathgate Post Office?
Balbardie Park Rec is a nearby park featuring tennis courts and recreational activities, ideal for a visit before or after the Post Office.
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